Terms of service

Vennela Silk Sarees

Welcome to  Vennela Silk SareesAttachment.tiff. These Terms of Service govern your use of our website, products, and services. By accessing our website or placing an order, you agree to comply with these terms.

1. General

  • Vennela Silk Sarees reserves the right to update, modify, or replace any part of these Terms of Service at any time without prior notice.
  • Continued use of the website after changes are posted constitutes acceptance of those changes.

2. Eligibility

By using this website, you confirm that:

  • You are at least 18 years old or using the website under parental supervision.
  • The information provided by you is accurate and complete.

3. Products & Services

  • We specialize in silk, handloom, bridal, and designer sarees.
  • All products are subject to availability.
  • We reserve the right to limit quantities or discontinue products without prior notice.

Product Disclaimer

Due to the handcrafted nature of silk and handloom sarees:

  • Minor weaving irregularities, thread variations, or color differences may occur.
  • Slight color variations may appear because of lighting and screen settings.

These are considered natural characteristics and not manufacturing defects.

4. Pricing & Payments

  • All prices displayed are in Indian Rupees (INR).
  • Prices may change without prior notice.
  • Payments must be completed through approved payment methods available on the website.
  • Orders will only be confirmed after successful payment verification.

5. Order Acceptance & Cancellation

  • We reserve the right to refuse or cancel any order for reasons including:
    • Product unavailability
    • Pricing errors
    • Suspicious or fraudulent transactions
  • Customers may request cancellation only before the order is dispatched.

6. Shipping & Delivery

  • Shipping timelines are estimates and may vary depending on location and courier operations.
  • We are not responsible for delays caused by courier partners, natural disasters, strikes, customs clearance, or unforeseen events.

Please refer to our Shipping Policy for complete details.

7. Return, Exchange & Refunds

  • We follow a strict No Return & No Refund Policy.
  • Exchanges are only applicable for damaged, defective, or incorrect products subject to verification.

Please refer to our Return & Refund Policy for complete details.

8. Intellectual Property

All content on this website including:

  • Images
  • Logos
  • Product descriptions
  • Videos
  • Graphics
  • Website design

belongs exclusively to Vennela Silk Sarees and may not be copied, reproduced, or used without written permission.

9. User Conduct

You agree not to:

  • Use the website for unlawful purposes
  • Attempt unauthorized access to the website
  • Upload harmful software or malicious code
  • Misuse website content or services

10. Limitation of Liability

Vennela Silk Sarees shall not be liable for:

  • Indirect or incidental damages
  • Delivery delays
  • Technical interruptions
  • Losses resulting from misuse of products or website content

11. Privacy

Your use of this website is also governed by our Privacy Policy regarding collection and use of personal information.

12. Governing Law

These Terms of Service shall be governed by the laws of India. Any disputes arising from the use of this website shall be subject to the jurisdiction of courts located in Andhra Pradesh, India.

13. Contact Information

For any questions regarding these Terms of Service, contact:

  • Email: vennelasilksarees@gmail.com
  • Phone/WhatsApp: +91 9133190311

Thank you for choosing Vennela Silk Sarees.