Shipping policy
Vennela Silk Sarees
At Vennela Silk Sarees, we strive to deliver your orders safely and on time with trusted delivery partners across India and selected international locations.
Order Processing
- All orders are processed within 1–3 business days after successful payment confirmation.
- Orders placed on Sundays or public holidays will be processed on the next working day.
- During festive seasons, sales, or peak periods, dispatch timelines may be slightly extended.
Shipping Timeline
Domestic Shipping (India)
- Estimated delivery time: 3–7 business days
International Shipping
- Estimated delivery time: 7–15 business days
- Delivery timelines may vary depending on customs clearance and destination country.
Shipping Charges
- Shipping charges, if applicable, will be displayed at checkout before payment.
- Free shipping offers may be available on selected products or order values.
Order Tracking
- Once your order is shipped, tracking details will be shared via:
- SMS
- WhatsApp (if available)
Delivery Information
- Customers are requested to provide accurate shipping details and contact information while placing orders.
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Vennela Silk Sarees is not responsible for delays caused by:
- Incorrect address details
- Customer unavailability
- Courier service disruptions
- Natural calamities or unforeseen circumstances
Packaging
We ensure all sarees are securely packed to maintain product quality and safety during transit.
Damaged or Incorrect Orders
If you receive a damaged or incorrect product:
- Contact us within 24 hours of delivery
- Share:
- Order ID
- Unboxing video
- Clear images of the issue
After verification, our team will assist you with a replacement process if applicable under our policy.
Contact Information
For shipping-related queries, contact us:
- Email: vennelasilksarees@gmail.com
- Phone/WhatsApp: +91 9133190311
Thank you for shopping with Vennela Silk Sarees.